In March 2020 as COVID-19 began to spread, we noticed something: nearly all the data about how COVID-19 was impacting people’s lives came from wealthy markets and customers. The 3.5 billion people who are either offline or don’t have access to a smartphone were not part of the conversation. In response, 60 Decibels mobilized to do what we do best: listen to customer voices at scale.
This report is the culmination of our work over the last 9 months, and the voices of over 50,000 people in 32 countries.
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Gayathri Vasudevan, CEO, LabourNet
Asking the same questions over and over isn’t boring, it creates benchmarks! Aggregating data from thousands of customer surveys, our benchmarks document impact performance across sectors to understand and fuel performance. How do you stack up?
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David Ellis, CEO, Ethiochicken
Asking the same questions over and over isn’t boring, it creates benchmarks! Aggregating data from thousands of customer surveys, our benchmarks document impact performance across sectors to understand and fuel performance. How do you stack up?
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Dr. Aloric Aroojis, Medical Director
Miracle Feet India and Global Operations
Our toolkit captures many of the most important lessons we’ve learned in conducting phone-based surveys since starting Lean Data in 2014.
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Willem Nolens, CEO, SolarNow
Our new impact performance report shares our customer-led view of the impact of the off-grid energy sector, as well as the relative performance of the sub-sectors within it. You can also take a look at our first-of-its-kind 60dB Impact Index which ranks each of the companies in terms of their impact across a range of impact indicators.
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Ella Gudwin, President, VisionSpring
If you're keen to learn more about the "why" of our work, including the systemic changes we aim to create, read our White Paper.
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Martina Castro, Executive Development Impact, CDC Group
We worked with the Omidyar Network to measure the impact of 36 of their investees. Read about what the Omidyar Network learned by downloading the report.
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Sam Slaughter, CEO, PowerGen
Our seminal article that introduced Lean Data to the world. Read our Winter 2016 cover story from Stanford Social Innovation Review to learn about the history of Lean Data and the principles of the approach.
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Josh Sebastian, Consultant and Project Member, SNV Tanzania-Mozambique
In partnership with ImpactAlpha, the “Measure Better” series features investment practitioners and thought leaders who describe how our work is putting customers at the center of their impact strategies.
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We helped MiracleFeet measure the impact of their programs on the children, families,
and healthcare providers they serve. Read about what Miracle Feet learned by downloading the report.
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Take the Lean Data online course at Acumen Academy. It’s designed for social enterprises and non-profits who are in the early stages of building their impact strategy. You’ll discuss case studies from companies that have used Lean Data to gain new insights, and build an action plan to run your own Lean Data sprint. Join the 25,336 people who have already taken our course.
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Together we can #listenbetter.