Experience of Polio Vaccinators with Digital Payments in Cote d’Ivoire and Liberia

Delays and challenges in vaccinator payments have been identified as a common issue affecting polio campaign quality. We surveyed vaccinators who participated in the polio campaigns in Cote d’Ivoire and Liberia, in collaboration with the Ministry of Health of the countries and the World Health Organization’s Digital Finance Team. The aim of these studies is to understand vaccinators’ experience of being paid with mobile money as well as how to ensure that payments are timely, complete, and convenient.

These are the first of several studies we will undertake on the same topic. In the coming months we will be sharing results from upcoming polio campaigns in The Republic of the Congo and Burkina Faso.

Image Credit: UNICEF

Cote d'Ivoire Report     Download

Liberia Report     Download

Listening During COVID-19: A Year in Review

In March 2020 as COVID-19 began to spread, we noticed something: nearly all the data about how COVID-19 was impacting people’s lives came from wealthy markets and customers. The 3.5 billion people who are either offline or don’t have access to a smartphone were not part of the conversation. In response, 60 Decibels mobilized to do what we do best: listen to customer voices at scale.

This report is the culmination of our work over the last 9 months, and the voices of over 50,000 people in 32 countries.

Publication      Download

U.S. Small Business Owners: COVID Impact

With racial disparities of COVID-19 already well-documented in the United States, we wanted to hear directly from underserved small business owners to understand how they are managing through the pandemic and what they need to survive and recover. We partnered with Community Development Financial Institutions (CDFIs), which were essential in providing access to the Paycheck Protection Program (PPP). We heard from 1,073 small businesses that were largely turned away by traditional banks. These summary insights can help CDFIs, investors, and policymakers to better respond with support for the recovery of businesses and jobs.

Publication      Download

2020 60dB Impact Performance Benchmarks Bulletin

Asking the same questions over and over isn’t boring, it creates benchmarks! Aggregating data from thousands of customer surveys, our benchmarks document impact performance across sectors to understand and fuel performance. How do you stack up?

Publication      Read More

Remote Survey Toolkit

Our toolkit captures many of the most important lessons we’ve learned in conducting phone-based surveys since starting Lean Data in 2014.

Toolkit     Download

Why off-grid energy matters

Our new impact performance report shares our customer-led view of the impact of the off-grid energy sector, as well as the relative performance of the sub-sectors within it. You can also take a look at our first-of-its-kind 60dB Impact Index which ranks each of the companies in terms of their impact across a range of impact indicators.

Publication      Read More

Omidyar
Network

We worked with the Omidyar Network to measure the impact of 36 of their investees. Read about what the Omidyar Network learned by downloading the report.

Case Study      Read More

SSIR: The Power
of Lean Data

Our seminal article that introduced Lean Data to the world. Read our Winter 2016 cover story from Stanford Social Innovation Review to learn about the history of Lean Data and the principles of the approach.

Article     Read More

MiracleFeet

We helped MiracleFeet measure the impact of their programs on the children, families, and healthcare providers they serve. Read about what Miracle Feet learned by downloading the report.

Case Study      Read More

Learn About Lean Data

Take the Lean Data online course at Acumen Academy. It’s designed for social enterprises and non-profits who are in the early stages of building their impact strategy. You’ll discuss case studies from companies that have used Lean Data to gain new insights, and build an action plan to run your own Lean Data sprint. Join the 25,336 people who have already taken our course.

Online Course     Find Out More