The 60 Decibels Microfinance Index showcases the comparative social performance of 72 microfinance organizations, based exclusively on what we heard from 17,956 of their clients. Collectively, these MFIs are serving more than 25 million clients in 41 countries, more than 15% of all microfinance clients globally.
Publication Explore the insights
Jones Ntaukira, CEO, Zuwa Energy
The past year has been exceptionally hard for Kenyan farmers. Their farms have been ravaged by floods and locusts, and, since March 2020, the COVID-19 pandemic has posed significant challenges to the farming economy. In June 2020, we started listening to 500 small-scale Kenyan farmers every month. We heard about their lived experience during the pandemic and how livelihoods were adversely affected by supply chain disruptions and government lockdowns.
This report is the culmination of our work over the last 12 months, and the voices of over 6,000 Kenyan farmers.
Publication Download
Angus Vantoch-Wood, Programme Manager for the Transforming Energy Access programme, Carbon Trust
Delays and challenges in vaccinator payments have been identified as a common issue affecting polio campaign quality. We surveyed vaccinators who participated in the polio campaigns in Cote d’Ivoire, Liberia, and Republic of the Congo, in collaboration with the Ministry of Health of the countries and the World Health Organization’s Digital Finance Team. The aim of these studies is to understand vaccinators’ experience with mobile money payments as well as how to ensure that payments are timely, complete, and convenient.
These are the first of several studies we will undertake on the same topic. In the coming months we will be sharing results from upcoming polio campaigns in Pakistan and Malawi.
Image Credit: UNICEF
Cote d'Ivoire Report Download
Liberia Report Download
Republic of The Congo Report Download
Burkina Faso Report Download
Josh Sebastian, Consultant and Project Member, SNV Tanzania-Mozambique
In March 2020 as COVID-19 began to spread, we noticed something: nearly all the data about how COVID-19 was impacting people’s lives came from wealthy markets and customers. The 3.5 billion people who are either offline or don’t have access to a smartphone were not part of the conversation. In response, 60 Decibels mobilized to do what we do best: listen to customer voices at scale.
This report is the culmination of our work over the last 9 months, and the voices of over 50,000 people in 32 countries.
Publication Download
Gayathri Vasudevan, CEO, LabourNet
With racial disparities of COVID-19 already well-documented in the United States, we wanted to hear directly from underserved small business owners to understand how they are managing through the pandemic and what they need to survive and recover. We partnered with Community Development Financial Institutions (CDFIs), which were essential in providing access to the Paycheck Protection Program (PPP). We heard from 1,073 small businesses that were largely turned away by traditional banks. These summary insights can help CDFIs, investors, and policymakers to better respond with support for the recovery of businesses and jobs.
Publication Download
Sam Slaughter, CEO, PowerGen
Asking the same questions over and over isn’t boring, it creates benchmarks! Aggregating data from thousands of customer surveys, our benchmarks document impact performance across sectors to understand and fuel performance. How do you stack up?
Publication Read More
David Ellis, CEO, Ethiochicken
Our toolkit captures many of the most important lessons we’ve learned in conducting phone-based surveys since starting Lean Data in 2014.
Toolkit Download
Dr. Aloric Aroojis, Medical Director
Miracle Feet India and Global Operations
Our new impact performance report shares our customer-led view of the impact of the off-grid energy sector, as well as the relative performance of the sub-sectors within it. You can also take a look at our first-of-its-kind 60dB Impact Index which ranks each of the companies in terms of their impact across a range of impact indicators.
Publication Read More
Ella Gudwin, President, VisionSpring
If you're keen to learn more about the "why" of our work, including the systemic changes we aim to create, read our White Paper.
Publication Read More
Martina Castro, Executive Development Impact, CDC Group
We worked with the Omidyar Network to measure the impact of 36 of their investees. Read about what the Omidyar Network learned by downloading the report.
Case Study Read More
Willem Nolens, CEO, SolarNow
Our seminal article that introduced Lean Data to the world. Read our Winter 2016 cover story from Stanford Social Innovation Review to learn about the history of Lean Data and the principles of the approach.
Article Read More
In partnership with ImpactAlpha, the “Measure Better” series features investment practitioners and thought leaders who describe how our work is putting customers at the center of their impact strategies.
Publication Read More
Mike Sherry, Founder, Mwezi Limited
We helped MiracleFeet measure the impact of their programs on the children, families,
and healthcare providers they serve. Read about what Miracle Feet learned by downloading the report.
Case Study Read More
Sindhuja Jeyabal, Co-Founder and CTO
Dost Education
Take the Lean Data online course at Acumen Academy. It’s designed for social enterprises and non-profits who are in the early stages of building their impact strategy. You’ll discuss case studies from companies that have used Lean Data to gain new insights, and build an action plan to run your own Lean Data sprint. Join the 25,336 people who have already taken our course.
Online Course Find Out More
We'll be in touch soon!
Together we can #listenbetter.
